| What is usually the first step in trying to resolve a beef or a dispute brought up by a crew member? |
| A) Filing a formal grievance with a company and union agreed-upon arbitrator for binding arbitration. |
| B) Filing a formal grievance with the union's designated representative on board before terminating articles. |
| C) Attempting to resolve the conflict by the crew member and the affected supervisor as immediately as practical. |
| D) Filling a formal grievance with the port committee made up of both company and union representatives in port before terminating articles. |
